Objective:
To establish Shaheen General Transport as a leading and reliable provider of freight and logistics services across the UAE and GCC by enhancing operational efficiency, expanding fleet capabilities, and delivering superior customer service.
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Key Goals:
Fleet Expansion: Increase the size and diversity of the transport fleet by 25% to meet growing demand and expand service coverage.
Operational Excellence: Implement GPS tracking and route optimization software to improve delivery time and reduce fuel costs by 15%.
Customer Satisfaction: Achieve a customer satisfaction rate of 90%+ through timely delivery, transparent communication, and reliable service.
Compliance & Safety: Strengthen adherence to transportation safety and regulatory standards through regular training and audits.
Market Growth: Penetrate new logistics markets in neighboring GCC countries, targeting a 10% revenue growth year-over-year.
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